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City Centre
Cancun
14.4
km
Airports
Isla Mujeres (ISJ)
14.6
km
Cancun (CUN)
33.6
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Very nice Variety!
“The dining options at the hotel were excellent! Each restaurant offered unique and delicious dishes, especially loved the fresh seafood and intriguing cooking stations.” view full review
Spotless Rooms!
“The rooms were impeccably clean and well-designed. I appreciated the functional layout and the comfort provided during our stay.” view full review
Fun Nightlife!
“Evenings were filled with engaging entertainment, including dynamic shows and lively music. I truly enjoyed the vibrant atmosphere throughout the resort.” view full review
Excellent Shower!
“The shower pressure was amazing, providing a refreshing experience every time. It made my relaxing moments even more enjoyable.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Table tennis
Services
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Beauty treatment
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Boulevard Costa Mujeres,
Cancun,
Mexico,
77400,
Quintana Roo
Map view
street view
Boulevard Costa Mujeres,
Cancun,
Mexico,
77400,
Quintana Roo
City landmarks
Mar Caribe
Delphinus Playa Mujeres
2.8
km
Cabanas Playa Blanca
2.5
km
Beach
Beach at the Dreams Playa Mujeres Resort & Spa
2.7
km
Golf Course
Playa Mujeres Golf Club
3.2
km
ikarus kite
4.0
km
Nearby
Punta Sam
Puerto Amada
490 m
Reviews and Ratings
Feedback from previous guests about their experience
74%
liked the resort and would come back again
Friendly staff
Beautiful beach
Noisy pool area
Isolated location
7.4/10
Very good
Rooms
8.0
Location
6.8
Service
7.8
Dining
7.0
Guest reviews
7.4/10
based on 15 reviews
8.4
8.4/10 based on 1565 reviews
James
United States,
December
2024
8.4/10
I had a wonderful stay at this hotel! The rooms were mega comfortable, and I loved having breakfast at the Beloved restaurant right by the beach. The staff was incredibly caring, and the beach was beautiful and clean. However, the location is a bit isolated from the busier parts of Cancun, and some rooms near the pool were quite noisy. Overall, it was a great experience!
Rooms
9.0
The rooms were large and impressive, providing a lot of comfort for my stay.
Service
10.0
The staff was really friendly, especially the Taco station chef and the waiters at Bloved and Grill – they were polite, quick, and funny.
Location
7.0
The hotel is a little away from the main attractions of Cancun, which I didn't mind as it kept us away from the crowds.
Dining
7.0
The breakfast was everything and the atmosphere was great, but sometimes there were long lines that made it frustrating.
Facilities
8.0
Overall, the facilities, including the beach and the pool, were clean and enjoyable, although the noise level near the pool can be an issue.
Friendly staff
Noisy pool area
Philip
United States,
September
2024
8.2/10
I really enjoyed my stay at this hotel, especially for its peaceful location away from the bustling Cancun. The rooms were spacious and comfortable, and having breakfast at the Beloved restaurant with a stunning sea view was unforgettable. The staff was exceptionally caring, making my experience even better. On the downside, the loud music from 7 PM to 10 PM was a bit disruptive, especially since my room was right above it.
Rooms
9.0
The rooms were mega comfortable, feeling more like a one-bedroom apartment with a walk-in closet and a lovely balcony.
Service
8.0
The staff was super friendly, particularly Nidia at the reception, which made the stay so pleasant. However, there was some minor cleaning oversight in the corners.
Location
7.0
The hotel is located in Costa Mujeres, which is nice and green but quite isolated, miles away from the busy hotel zone. I did experience some miscommunication during my first couple of days regarding room changes.
Dining
8.0
Dining was excellent, with the Ayami and Grill restaurants offering great variety, although some food items were not kept hot.
Facilities
9.0
The facilities were great, especially the beautiful and clean beach and the swim-up area, perfect for relaxation.
Jeff
United States,
September
2024
7.2/10
I had a mixed experience at this hotel. The rooms were spacious and clean, making for a very comfortable stay. The staff was friendly, especially some key members, but I did encounter a few service hiccups. The location was beautiful and convenient for beach access, but getting around was a bit tricky with overpriced taxis. Overall, it's a decent place, but some improvements could be made.
Rooms
8.0
The rooms were spacious, clean, and comfortable, featuring a huge bed and twin basins. They felt a bit more like a kids' room with colorful decor, but overall were enjoyable.
Service
6.0
The service was hit or miss. While some staff members like Mariano and Lizbeth were very kind and helpful, I also experienced mixed-up orders and less friendly service from others.
Location
7.0
The location was beautiful, right next to a private beach with a beach club. However, it was quite remote and taxis were very overpriced, which made getting around challenging.
Dining
7.0
Dining options were good, but I did find that they often served the same dishes repeatedly. Overall, food quality was decent.
Facilities
8.0
The facilities were well-maintained and offered a nice pool area. However, the amenities could be improved upon for a more luxurious experience.
Spacious and clean rooms
Overpriced taxis
George
United States,
September
2024
6.6/10
I had a pleasant stay at the hotel, enjoying the spacious and clean accommodations. The location was a bit isolated but perfect for a relaxing escape. The amenities were decent, but the dining options could use some improvement, especially for breakfast. Overall, it offered great value, but there were some areas that weren't quite ideal.
Rooms
8.0
The rooms were very spacious and nice, making for a comfortable stay.
Service
7.0
The service was generally pretty good, with helpful and polite staff, though some could use better training.
Location
6.0
The hotel was a little far from downtown and felt a bit isolated, which may not be for everyone.
Dining
5.0
The dining experience was okay but lacked variety, especially during breakfast.
Facilities
7.0
The facilities were nice, but I think there could be more options or activities available.
Bill
United States,
August
2024
7.0/10
I had a mixed experience at this hotel. The rooms were spacious with great beach views, but unfortunately, they weren't cleaned during my stay. The service from the staff was fantastic, and they genuinely cared about making our visit enjoyable. The location was convenient with easy transportation options, but the area around the hotel could be a bit messy. The dining experience was excellent overall, though a restaurant was unexpectedly closed during my stay. It's a decent value for what you get, but the cleaning issue was disappointing.
Rooms
6.0
The rooms were pretty big and had great views of the beach, but I noticed they weren't cleaned even once during my stay, despite leaving the sign on outside the door.
Service
Location
7.0
It was about a 40-minute ride from the airport, but they offered free transportation to the marina and excursions, which made it easy to get around. However, the area gets really dirty at times.
Dining
8.0
Dining was incredible, especially the dishes prepared by the cooks at the buffet. However, one of the restaurants was unexpectedly closed for the rest of our stay without prior notice.
Facilities
7.0
The facilities were decent, offering various amenities, but some could use improvement.
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